Lightopia Festival Manchester FAQs

Thursday 21st November – Sunday 24th November 2019
Wednesday 27th November – Sunday 1st December 2019
Wednesday 4th December – Sunday 8th December 2019
Wednesday 11th December – Monday 23rd December 2019
Thursday 26th December – Tuesday 31st December 2019

17:00 – 22:00, last entry 20:30
Where is Lightopia Festival Manchester?
Heaton Park, Gate 6, Sheepfoot Lane, Manchester, M25 0BP

Car Park

Heaton Park, Gate 6, Sheepfoot Lane, Manchester, M25 0BP

Tram Gate

Heaton Park, Gate 13, Bury Old Road, Manchester, M25 1JE

Metrolink
Metrolink services will take you directly to the Heaton Park and Bowker Vale stops, which are only a few minutes’ walk from the park. Journeys take around 20 minutes from Manchester city centre.

Remember you must have a valid Metrolink ticket or pass before boarding a tram.Travel from the city centre to Heaton Park will require a 1+2+3 zone ticket. You can find a full breakdown of the prices here: https://tfgm.com/public-transport/tram/ticket-prices/zones/1/2/3?search=/public-transport/tram/ticket-prices

We offer Lightopia family and adult ticket with Metrolink Travel Card bundle, bundle tickets can be found on the Tickets section of the website.

Metrolink customers can find out more information about services at
https://tfgm.com/public-transport/tram or by calling Customer Services on 0161 205 2000. Follow @MCRMetrolink on Twitter for live travel updates.

Park and Ride
Metrolink customers can also use one of our park and rides for free. The closest stations with Park and Ride facilities are:

– Radcliffe with 396 spaces (Crook Street, Radcliffe, M26 2SU)
– Whitefield with 216 spaces (Nuttall Avenue, Whitefield, M45 6QA)

Please note the park and ride facilities are only available to Metrolink customers.

Overnight parking is also available at some Park and Ride sites, but you must collect your car by midday the following day.

Bus
Heaton Park is served by existing bus routes from around Greater Manchester: 41, 59, 90, 135 and 484.

If you’re travelling by bus this week visit TfGM’s online Route Explorer, which puts information on services and timetables at your fingertips: https://my.tfgm.com/#/planner/

Train
Manchester is well served by rail, with services running into Manchester Piccadilly, Oxford Road and Victoria.

You can connect to onward Metrolink services from Victoria and Piccadilly.

The following companies operate into Manchester:
– [Northern](https://twitter.com/northernassist)
– [TransPennine Express](https://twitter.com/TPExpressTrains)
– [Virgin Trains](https://twitter.com/VirginTrains)
– [Cross Country](https://twitter.com/CrossCountryUK)
– [Arriva Trains Wales](https://twitter.com/ArrivaTW)
– [East Midlands](https://twitter.com/EMTrains)

Be sure to plan ahead and check train times on the National Rail website before you travel: http://www.nationalrail.co.uk

National Rail will always have the latest information on rail services. Follow them on Twitter in advance of your journey @nationalrailenq: https://twitter.com/nationalrailenq.

Walking
Walking between the city centre and Heaton Park, may be another alternative option. The walk is flat and will take around an hour from the city centre – just follow the signs along Bury Old Road (West of Heaton Park) to Cheetham Hill Road and into the city.

Driving
Driving isn’t recommended as there’s limited parking available, no on-street parking and road closures around Heaton Park. The car park inside Heaton Park will be charged by parking meter, it’s pay and display and it’s extended during Lightopia Festival times.

We would recommend using one of the Park and Ride Facilities located across the Greater Manchester area and completing your journey via Metrolink: https://tfgm.com/public-transport/park-and-ride

Joint Festival and Metrolink ticket.

Includes one Lightopia Festival Adult Ticket and one Metrolink off-peak 1-day travelcard (Adult)

For 1 adult ( over 16yrs) to enter Lightopia Festival Manchester and unlimited travel on the Metrolink network after 9.30am on ticket date ONLY.

Please print the ticket or be able to show it on a smart device. Ticket must be shown to authorised Metrolink personnel upon request.

Ticket is non-transferable and is not valid if defaced
Ticket is issued subject to Metrolink Conditions of Carriage available at www.tfgm.com

Includes one Lightopia Festival Family Ticket and one Metrolink off-peak 1-day travelcard (family)

Valid for 2 Adults and 2 Children (3 -16yrs) to enter Lightopia Festival Manchester and 2 Adults and up to 3 Children (5 -16yrs) unlimited travel on the Metrolink network after 9.30am on ticket date ONLY. Under 5s travel free on Metrolink.

Please print the ticket or be able to show it on a smart device. Ticket must be shown to authorised Metrolink personnel upon request.

Ticket is non-transferable and is not valid if defaced.
Ticket is issued subject to Metrolink Conditions of Carriage available at www.tfgm.com

Lightopia Festival is suitable for all ages – to be enjoyed by everyone.

We would advise arriving 15 minutes before your chosen entry start time.

Lightopia takes place outdoors and you may need to queue on busy days. Please wear appropriate outdoor clothing and footwear for winter weather. We reserve the right to refuse inappropriately clothed patrons’ access.

We recommend that you book early. You can also purchase tickets on the day for extra £2 for each ticket.

1. Adult: 
ADVANCE – £18.00. 
ON THE DAY – £20.00
2. Adult With Metrolink Travel Card: 
ADVANCE- £21.00
ON THE DAY – £23.00
3. Child (3-16 years): 
ADVANCE – £11.00. 
ON THE DAY – £13.00
4. Child (2 and under): 
Free
5. Family: 
ADVANCE – £54.00. 
ON THE DAY – £62.00
6. Family Ticket – With Metrolink Travel Card*
ADVANCE – £58.00
ON THE DAY – £66.00
7. Group Ticket (10+ Adult)
ADVANCE – £16.00
ON THE DAY – £18.00
All orders are subject to a eventbrite transaction charge.

Driving isn’t recommended as there’s limited parking available, no on-street parking and road closures around Heaton Park. The car park inside Heaton Park will be charged by parking meter, it’s pay and display and it’s extended during Lightopia Festival times.

We would recommend using one of the Park and Ride Facilities located across the Greater Manchester area and completing your journey via Metrolink: https://tfgm.com/public-transport/park-and-ride

There will be an on-site box office on festival open days, which is located at the entrances. You will be able to purchase tickets for Lightopia Festival Manchester. The box office will be open from 5pm.

Your delivery options is E-Tickets (print-at-home). After completing the ticket purchase, your tickets will be attached to your confirmation email.

We close at 10pm, so the last entry time is 8:30 pm to allow the last wave of visitors just enough time to enjoy our festival.

We recommend you to arrive on time for your entry time to ensure your best experience. If you miss it, rest assured that we will try our best to accommodate you.

Yes, toilets are situated along the route.

Mouth watering international cuisine and traditional street food will be on offer at the festival. There will also be a range of Chinese food vendors offering everything from noodles to sticky rice and dumplings to tantalise your taste buds. Along the route there will also be some hot snacks and drinks stalls to keep you warm on your festival route through the park.

Lightopia Festival Manchester and Eventbrite cannot offer to exchange or refund tickets once purchased unless the event is cancelled. So please make sure that you have chosen the right date when you book. We are not able to offer refunds or duplicates on lost or unwanted tickets.

If the event is cancelled by the venue or the organisers for any reason, patrons will be offered an alternative night.

Instead of concession ticket, we have better offer for everyone! The partnership between Lightopia Festival Manchester and Metrolink gives discounted bundle ticket for all adults and families. Check our ticket session for details.

Yes! Of course! Please feel free to take photos and post them on social media and let’s have fun!
Hashtag: #Lightopiafestival
Facebook: @Lightopiafestival
Instagram: @Lightopiafestival
Twitter: @Lightopiafestival